Once you've made the decision for better sleep we don't want you to wait. Our order team and delivery partners get to work immediately. We offer express shipping on all our orders so you don't lose sleep over complicated delivery options... it's that simple. For our UK customers we offer free next day delivery and for European orders we offer 2-5 days express shipping (price varies per country).
Orders placed before 1 pm are dispatched the same day. Any orders after 1 pm will be dispatched the following day. Once we've dispatched your order we'll send you an email with the details applicable to your delivery. If you need to make any changes to your delivery please let us know as soon as possible. Since we dispatch orders daily at 1 pm it gives us ample time to include changes to the order.
Our premium courier partners are DPD & Royal Mail. We use DPD for all of our weighted blankets and Royal Mail for our smaller items like accessories and covers. When your item(s) have left our warehouse you will receive both an email and an SMS text message confirming your tracking code and expected delivery date. On the day of delivery you will receive a one-hour delivery slot from the courier, please ensure that you will be home for this time. If you’re not going to be home, you can request that the courier either delivers to a neighbour, leaves the item in a safe place or deliver to a local drop shop (usually corner shops etc). DPD will deliver on Saturdays if you placed your order before 1 pm on Friday.
We are glad to be delivering as usual with zero-contact delivery as standard. If we are expecting any delays our team will inform you as soon as possible.