Once you've made the decision for better sleep we don't want you to wait. As soon as you place your Remy order our team and delivery partners get to work. We don't want you to lose sleep over complicated delivery options so we offer express shipping on all our orders. For our UK customers we offer free next day delivery and for European orders we offer 2-5 days express shipping.
Any orders placed after 1 pm are dispatched the following day. Once we've dispatched your order we'll send you an email with the details applicable to your delivery. If you need to make any changes to your delivery please let us know as soon as possible. Since we dispatch orders daily at 1 pm it gives us ample time to include changes to the order. Please note the courier service we use does not deliver on weekends. If you place an order on Friday you will receive it on Monday.
Your questions answered
Who do you deliver with?
All Remy orders will be delivered by Royal Mail and Parcelforce. We use Royal Mail's Tracked service to ensure there are no issues with your delivery.
Do you ship internationally?
Currently we ship to the UK and select European countries. If you are in Europe go through our checkout process, enter your delivery address, and we will let you know the cost and delivery time of your order.
What happens if I'm not home to receive a delivery?
Not to worry! We use Royal Mail and Parcelforce's Tracked service. They will come back the next business day - they will make three consecutive attempts. If they still aren't able to reach you a card will be left asking you to arrange a redelivery date.
Where do you ship from?
Our warehouse and sleep delivery team is in London, UK. We ship all Remy orders directly from here.